A simple place in Stripe to move stalled invoices forward.
Show why payment is stuck
See if the problem is a missing purchase order, a missing approver, the wrong
billing contact, or a terms issue.
Keep the next step clear
Track the owner, follow-up date, payment commitment, and current state so next
steps stay clear.
Keep the billing context together
Hold purchase order status, terms status, approvals, notes, and the next
follow-up in the same workflow.