Support

Get help with Frontline, login, billing, or product questions.

Email support@noticedock.com for help setting up Frontline, connecting your support inbox, uploading business docs, account access, billing, or Page Alerts questions.

Fastest routes: Email support for Frontline setup, inbox connection, or business-doc questions. Reset password if you still control the login inbox. Use login help if the old inbox is wrong or unreachable.
Self-serve first Reset password or resume setup first If the inbox still works, try reset password or the original setup link before opening a recovery request.
Security Support does not bypass ownership checks Account changes, MFA recovery, Google sign-in fixes, and billing-email changes still require verification steps.
Frontline Include your inbox provider For AI support setup, mention whether you use Microsoft OAuth or SMTP/manual setup for the support inbox.
Frontline support

Need help setting up AI email support?

Frontline connects to your customer support inbox, uses your uploaded business docs, and replies from your own email address. If setup feels unclear, send a note and include the inbox provider you are using: Microsoft OAuth or SMTP/manual setup.

  • Connecting a Microsoft or SMTP/manual support inbox
  • Uploading business docs or improving answer coverage
  • Understanding auto-replies, escalation rules, and reply signatures
  • Testing that replies come from the right inbox
Login help

Use the login help page when reset password is not enough.

Use this for lockouts, lost MFA devices, lost login-email access, or Google sign-in and account-matching problems.

  • Locked out after password or MFA issues
  • Lost the authenticator device or recovery codes
  • Cannot access the login email anymore
  • Need help matching Google sign-in to the right account

If you still control the login email, reset password first. Open login help when recovery needs ownership review or a different sign-in route.

Contact support

Email support@noticedock.com

Use email support for setup help, billing, product guidance, or questions that need a person to review the account context.

  • Setup and activation questions
  • Password, Google sign-in, MFA, and account-access questions
  • Billing, plan, and upgrade questions
  • Product guidance for Frontline or Page Alerts
Copy email Share this with the person who will own NoticeDock on your team.
Faster replies

What to include in the first email

  • The login email or best reachable email
  • Which product, dashboard, or page you were using
  • What you already tried
  • Relevant dates, pages, owners, or screenshots

That is usually enough to point you to the right self-serve path or follow up safely.

Support details

Support details

Support email support@noticedock.com
Operator NoticeDock is operated by Relayspan Labs in Ontario, Canada.
Mailing address 570 Hood Road Unit 14, #1537, Markham, ON L3R 4G7, Canada
Product help

Where to find product-specific help

Frontline Use Frontline docs for inbox connection, support docs, escalation rules, reply signatures, and testing auto-replies. Read docs.
Page Alerts Use Page Alerts docs for tracked pages, price/history changes, renewal reminders, dashboard exports, and alert delivery. Read docs.
Account and billing Use the dashboard for plan, billing email, password, and account-access settings. Email support if you cannot access the dashboard.
About NoticeDock

NoticeDock Creates Systems and Apps to Streamline Your Workflows.

NoticeDock is a Canadian software business based in Ontario, building lightweight systems and apps that help teams move faster without adding more operational drag.

The mission is to turn everyday workflow gaps into focused tools: AI support from your own inbox, web-page change tracking, pricing and renewal alerts, and practical automations that help small teams stay responsive.

NoticeDock is designed to be clear, useful, and easy to adopt. If something feels confusing during setup, that feedback matters — support questions help shape what gets improved next.