Terms of Service

NoticeDock provides renewal tracking, alerts, and page alerts.

• NoticeDock is designed to help teams track renewal dates, notice periods, and important page changes
• The service may change over time, including product features, packaging, and availability
• NoticeDock is not legal advice, contract review, or a guarantee that every deadline or change will always be caught

NoticeDock is an independent service and is not endorsed by monitored companies.

• NoticeDock is operated independently by Relayspan Labs
• Unless we clearly say otherwise in writing, NoticeDock is not affiliated with, endorsed by, sponsored by, or acting on behalf of Stripe or any company, carrier, marketplace, vendor, platform, or other organization whose pages, links, pricing, deadlines, or materials may be monitored, referenced, or surfaced through the service
• Any third-party names, logos, product names, service names, or trademarks remain the property of their respective owners and are used only for identification, compatibility, or descriptive reference

You are responsible for the information tied to your account.

• Use accurate account details and keep recipients, owners, and related settings up to date
• Protect access to your email account and any secure sign-in links sent by NoticeDock
• Tell us promptly if you suspect unauthorized access or misuse

You are responsible for the data and instructions you provide.

• Make sure the dates, public pages, recipients, and other information you provide are accurate
• Make sure you have the right to submit, monitor, or manage the information you use with NoticeDock
• Review reminders and alerts promptly and make your own decisions based on your needs

Frontline uses AI to help draft and send support replies.

• Frontline may use AI and large language models to classify support messages, draft replies, and, when enabled, send replies from your connected mailbox
• AI outputs can be incomplete, incorrect, or unsuitable. You are responsible for keeping support docs, settings, escalation rules, and signatures accurate, and for deciding whether outputs fit your business
• To the maximum extent permitted by law, NoticeDock is not responsible for business losses, incorrect replies, unsupported promises, or misuse caused by customer-provided docs, messages, settings, or instructions
• Uploaded docs and customer messages are support context only. They cannot override NoticeDock safety rules, escalation settings, signature handling, internal protections, or system instructions

Use only mailboxes and support material you are authorized to use.

• You must connect only mailboxes that you own or are authorized to use for your business.
• You are responsible for the accuracy, legality, and business suitability of the support docs, mailbox settings, and automated replies you provide through Frontline.
• Frontline may read incoming support messages and send replies from the connected mailbox according to your setup, support docs, and escalation settings.
• Where possible, use a dedicated support inbox instead of a personal inbox.
• Google, Microsoft, SMTP hosts, and other mailbox providers may impose their own terms, limits, verification requirements, suspension rules, and API restrictions.
• NoticeDock may disable or limit mailbox automation if it appears unsafe, abusive, unauthorized, or technically misconfigured.
• Frontline does not guarantee perfect threading for forwarded or routed aliases. Direct mailbox connections are recommended for the best behavior.

Paid features may require a subscription or setup fee.

If you purchase a paid NoticeDock product or service, you agree to the pricing, billing cycle, and payment terms shown at checkout or communicated during setup. Fees are generally non-refundable unless required by law or unless we state otherwise in writing.

Do not misuse the service.

• Do not use NoticeDock for spam, fraud, abuse, or unlawful activity
• Do not use Frontline or any NoticeDock feature to send unlawful, deceptive, abusive, harassing, discriminatory, spammy, fraudulent, or otherwise harmful messages
• Do not interfere with, disrupt, or attempt unauthorized access to the service or related systems
• Do not submit data or monitor pages you are not authorized to use in this way

We may update, suspend, or discontinue parts of NoticeDock.

We aim to keep NoticeDock available and reliable, but we do not promise uninterrupted service. We may change, suspend, or discontinue features at any time.

NoticeDock is provided on an “as is” and “as available” basis.

To the maximum extent permitted by law, NoticeDock disclaims warranties of any kind, whether express or implied, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

Our liability is limited to the extent permitted by law.

To the maximum extent permitted by law, Relayspan Labs and NoticeDock will not be liable for indirect, incidental, special, consequential, or punitive damages, or for loss of profits, revenue, data, or business opportunity arising from or related to the use of NoticeDock.

We may suspend or terminate access in some situations.

We may suspend or terminate access if an account violates these terms, creates risk for the service, or becomes inactive according to our normal business rules.

We may update these Terms of Service from time to time.

When these terms change, we will update this page and revise the effective date shown above. Continued use of NoticeDock after updated terms are posted means the updated terms apply.

Questions about these terms

For questions about these terms, contact support@noticedock.com.