Recovery needs more context than a reset link.
- You cannot sign in with the current password
- You lost the authenticator device or saved recovery codes
- You can no longer reach the account email
- You need help linking or matching Google sign-in
Support
Login help and account recovery.
Use this page if you are locked out, lost the authenticator device, cannot access the account email, or need help with Google sign-in.
Try the self-serve path first when it still fits.
- Use password reset if you still control the account email
- Use email verification if the account still needs verification
- Use a saved recovery code before requesting MFA recovery
- Include what you already tried so support can move faster
Request recovery or another sign-in method.
Google sign-in works when the Google account email matches the NoticeDock account email. Recovery should not become impossible, so include what access you still have.
Questions people ask before sending a recovery request
When should I use this page instead of password reset?
Use password reset first if you still control the account email. Use this page when recovery needs more context, another sign-in route, or support review.
What should I include in the request?
Include a reachable email, the account email if it is different, what happened, what you already tried, and whether you still have the account email, authenticator device, or saved recovery codes.
Can Google sign-in replace my password?
Google sign-in works when the Google account email matches the NoticeDock account email. The first successful Google sign-in links that Google account.
What if I lost both the authenticator device and the recovery codes?
Use this page and explain what access you still have. Support will review the request and follow up by email with the safest next step.