Support

Login help and account recovery.

Use this page if you are locked out, lost the authenticator device, cannot access the login email, or need help with Google sign-in.

Use reset first when you still control the login email. If the account is still being activated, use the original setup login email. Use the form below when recovery needs more context.

Use this page when

Recovery needs more context than a reset link.

  • You cannot sign in with the current password
  • You lost the authenticator device or saved recovery codes
  • You can no longer reach the login email
  • You need help linking or matching Google sign-in
Fastest first steps

Start with the quickest safe path.

  • Reset password if you still control the login email
  • Use the original setup login email if the account still needs confirmation
  • Use a saved recovery code before asking for MFA recovery
  • Open the form when none of the fast paths fit
Login help form

Request recovery or another sign-in method.

Google sign-in only works after that Google account has already been linked to this NoticeDock login. Recovery should not become impossible, so include what access you still have.

Common questions

Questions people ask before sending a recovery request

When should I use this page instead of password reset?

Use password reset first if you still control the login email. Use this page when recovery needs more context, another sign-in route, or support review.

What should I include in the request?

Include a reachable email, the login email if it is different, what happened, what you already tried, and whether you still have the login email, authenticator device, or saved recovery codes.

Can Google sign-in replace my password?

Google sign-in is another sign-in method for the same NoticeDock login after that Google account has already been linked. If you need a different Google email, sign in first and relink it from the dashboard.

What if I lost both the authenticator device and the recovery codes?

Use this page and explain what access you still have. Support will review the request and follow up by email with the safest next step.